Salford customer account

Report it

We've changed the way report it works. In order to report something you'll need to login to your Salford customer account below. If you don't already have one it only takes a few minutes to register for an account. Using your account will make it easier to report things and you will be able to view the progress of your reports.

Why have an account?

See all your details from Salford City Council in one place by registering for an online account.

You’ll be able to view details about your council tax account and make payments, report a problem, get contact details for your local councillors and MP and find out when your bins will be emptied. The online account also links to 'Your Salford' where you can find out where your nearest schools, libraries and leisure centres are.

If you’re looking for a new home to rent in the city and you’re currently a Salford Home Search member, you’ll be able to place your expressions of interest without having to login again. If you’re not a Salford Home Search member you’ll be able to search for available properties and have some of your registration form pre-filled should you decide to register.

With a Salford customer account, you can now access free Wi-Fi in the city’s Gateway centres and Broughton Hub. You just need to use your Salford customer account username and password on your phone, tablet or laptop when connecting to the Salford City Council network in any of those locations. We are hoping to add more locations to this list shortly and details will be published here as soon as they are confirmed.

Register for a customer account now.

Non-Salford residents

You can have a customer account even if you don't live in Salford, you will still be able to access some of our online services.


If you've already registered please enter your username and password below to sign in.

If you don't have an account yet, register here.

Forgotten your login details?

Salford City Council, Salford Civic Centre, Chorley Road, Swinton, Salford M27 5AW   Telephone 0161 794 4711
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